The SwipeGuide work instruction platform empowers any manufacturer who’s interested in maximizing operational efficiency with more effective digital standards. The company delivers an intuitive and user-focused instruction creation experience that makes it simple to capture and improve a central repository of critical operational knowledge. Their customers – including Heineken, PepsiCo, and ABB – have experienced increases in first-time-right, OPI, and 5S while motivating their workforces with user-friendly instructions that improve knowledge retention by 25%. Easy Engineering: What are the main areas of activity of the company? SwipeGuide: Cloud-based B2B SaaS (software-as-a-service) work instruction platform made for manufacturers and field service engineers to improve their processes and procedures. E.E: What’s the news for 2020 about new products? SwipeGuide: SwipeGuide is reinventing the factory tech stack by making hyper user-centric work instructions and procedures available and accessible for every deskless employee at the moment of need. SwipeGuide is making it even easier to scale standard operating procedures across sites and locations with the new “Guide Library” feature. This year it will also be possible to add inspection checklists for audits and compliance. SwipeGuide will offer automated translations of instructions later this year as well. SwipeGuide now scales seamlessly within a company and across its entire value chain. The open API makes it possible to integrate a company’s digital work instructions and standards with its current Industry 40 tech stack. E.E: What are the ranges of traded products? SwipeGuide: SwipeGuide Enterprise subscription [price upon request]: Unlimited use. Unlimited locations;Unlimited editor accounts;Secure by design. Robust APIs and custom integrations. SwipeGuide Pro subscription [745€/month]: 1 location;15 editor accounts;Unlimited use. E.E: At what stage is the market where you are currently active? SwipeGuide: Manufacturing is in the midst of the Industry 4.0 revolution. Digitization and global collaboration is a fact and companies are looking for innovative and easy-to-implement solutions to standardize and continuously improve their processes and procedures. SwipeGuide empowers manufacturers to create, share, and track digital work instructions and standards in an effortless way. E.E What can you tell us about market trends? SwipeGuide: Onboarding and training of new employees in manufacturing see a range of market trends, including: On-the-job training: High employee turnover in food and beverage manufacturing has resulted in scores of temporary and seasonal workers who need to be trained efficiently on-the-job. Experiential work instructions and standards available at the moment of need in an accessible digital format are the most cost-effective solution to this problem. Standardization: both small and large companies seek to standardize their operations in order to make their processes leaner and more efficient. Digital manufacturing: automation and digital tools change the role of employees on the shop floor. Effective reskilling is essential to stay competitive. Workforce digital twin: capture and share procedural knowledge and enhance it with AI to build the future workforce digital twin. E.E: What are the most innovative products marketed? SwipeGuide: SwipeGuide transforms procedural knowledge capture and sharing on shop floors into the future workforce digital twin. Our AI-enhanced instruction software makes on-the-job training seamless through combining our three areas of expertise: emerging technologies (wearables, motion, and machine learning), educational and instructional sciences, and experience design principles. We use machine learning to analyse data and recognize patterns in order to create the optimal instruction experience and reduce human errors on the shop floor. Capture tribal knowledge at the frontline, share, and collaborate on crowdsourced standards globally with a few simple clicks. We want to connect man and machine with augmented technologies. SwipeGuide improves operational efficiency through live collaboration across locations. The platform allows companies to build and continuously improve a central repository of critical operational knowledge. E.E: What estimations do you have for 2020? SwipeGuide: The market is getting more mature and we see companies actively looking for future-proof solutions like ours.