NYCE is a leading provider of advanced warehouse management solutions (WMS), specializing in optimizing and automating warehouse operations to enhance efficiency, accuracy, and productivity. Their comprehensive range of services includes consulting, implementation, and support for our state-of-the-art WMS, tailored to meet the unique needs of diverse industries.

Interview with Peter Johansson, Head of NYCE.LOGIC.

Easy Engineering: A brief description of the company and its activities.

Peter Johansson: Our solutions are highly scalable and customizable, ensuring they can adapt to the evolving demands of our clients. For more than 25 years we leverage cutting-edge technologies and innovative practices to provide our clients with unparalleled control over their warehouse operations.

Our dedicated team of experts is passionate about helping businesses achieve their operational goals through superior warehouse management solutions. 

E.E: What are the main areas of activity of the company?

P.J: The main areas of activity for NYCE revolve around implementing advanced Warehouse Management Systems (WMS) and establishing ourselves as experts and trusted partners in the third-party logistics (3PL), retail, and wholesale sectors. 

E.E: What’s the news about new products/services?

P.J: NYCE is excited to announce several innovative products and enhancements designed to further streamline warehouse operations and improve decision-making processes for our clients.

CTRL Tower – Decision Making Platform

Our new CTRL Tower platform is a cutting-edge decision-making tool that provides users with real-time monitoring and oversight of their warehouse operations. 

Generic Automation API

We have developed a Generic Automation API that facilitates faster and more efficient integration with various Warehouse Control Systems (WCS) and equipment. 

Workforce Management v2

Our updated Workforce Management v2 offers advanced features to optimize labor planning and management

Detailed Time Tracking: Monitor and track operations at a more granular level, providing insights into specific areas and processes.

E.E: What are the ranges of products/services?

P.J: Product Offering

Our WMS encompasses essential core functionalities and advanced modules tailored to meet the diverse needs of our clients.

Core WMS Functionalities:

  • Inventory Management: Efficiently manage your inventory with real-time tracking and accurate stock control.
  • Inbound and Outbound Logistics Processes: Optimize your receiving and shipping operations to ensure smooth and timely workflows.
  • Reporting and Analytics: Gain valuable insights into your warehouse performance with comprehensive reporting and analytics tools.

Advanced Modules:

  • CTRL Tower: Our premier decision-making platform allows real-time monitoring, configurable views, and proactive management of your warehouse activities.
  • Workforce Management: Leverage advanced forecasting based on machine learning, detailed time tracking, and enhanced resource scheduling to optimize labor productivity.
  • Production: Seamlessly integrate production processes with your warehouse operations for a unified approach to manufacturing and logistics.
  • Departure Management: Streamline and manage the departure of goods to enhance accuracy and timeliness.
  • Gamification: Engage and motivate your workforce with gamification features that drive productivity and improve job satisfaction.

Built-In Integration Engine:

  • Enterprise Applications Integration: Easily connect with other enterprise applications such as TMS (Transportation Management System) and ERP (Enterprise Resource Planning) systems.
  • Robot Automation: Integrate seamlessly with automation technologies like AutoStore to enhance operational efficiency.
  • Multi-Site and Multi-Client Configurations: Manage multiple sites and clients within a unified interface, offering flexibility and scalability for your business operations.

Service Offering

To complement our powerful WMS, we provide a range of add-on services designed to support your operations and ensure the longevity and effectiveness of our solutions.

E.E: What is the state of the market where you are currently active?

P.J: Here’s an overview of the current market status:

The Nordic market

  • Investment in Stability and Scalability: Businesses across all sectors recognize the importance of solidifying their supply chains with reliable WMS and automation technologies. 
  • Core business focus: We can see a shift in the market where more companies focus on their core business and let a third party company control the supply chain.

The Benelux

  • Third-Party Logistics (3PL) Market Expansion: The 3PL sector in the Benelux is experiencing rapid growth, with companies scaling up their operations to meet increasing demand. Our customers are successfully gaining market shares, and the ability to seamlessly integrate with clients’ ERP systems and automation technologies is crucial. 
  • Trusted Supply Chain and IT Partnership: Today’s market requires companies to be not only reliable supply chain partners but also robust IT partners. 

German market

German Market Dynamics: We are seeing promising discussions and developments in the German market. There is a noticeable shift from traditional on-premises installations towards Software-as-a-Service (SaaS) solutions. This market is increasingly focused on technology, aligning well with our platform strategy. 

E.E: What can you tell us about market trends?

P.J: The market is currently experiencing several transformative trends driven by advancements in technology and the growing need for efficient and sustainable operations. Here are some key trends shaping the industry:

Artificial Intelligence and Machine Learning:

  • Usage of Different Machine Learning Algorithms: Companies are increasingly leveraging a variety of machine learning algorithms to enhance their operations. 
  • Improved Forecasting: Machine learning is significantly improving forecasting accuracy, enabling businesses to better predict demand, manage inventory, and reduce waste. 
  • Enhanced Decision-Making Capabilities: AI-driven insights are empowering companies to make faster and more informed decisions. 

Robotics and Automation:

  • Multi-Agent Orchestration (MAO): The coordination of multiple robotic systems, or agents, is becoming more prevalent. 
  • Autonomous Mobile Robots (AMR): The adoption of AMRs is on the rise. These robots improve operational efficiency by autonomously navigating and performing tasks within the warehouse, reducing the need for human intervention.

Integration Capabilities:

Need for Good and Fast Integration: With the proliferation of various technologies and systems, the ability to integrate quickly and effectively is crucial. 

Insights and Analytics:

  • Smart Data Extraction: The capability to extract data intelligently is vital. Companies are focusing on harnessing data from their operations to gain deeper insights and improve decision-making.
  • Real-Time Conclusions: Drawing conclusions in real time from operational data.
  • System Suggestions: Advanced systems are now providing proactive suggestions based on data analysis, helping businesses optimize their operations and plan strategically.

Microservices and Cloud Solutions:

  • Facilitating Easy Upgrades: Microservice architectures and cloud-based solutions make it easier to implement upgrades without disrupting operations. 
  • Scalable Solutions: Cloud-based WMS solutions offer scalability, allowing businesses to adjust their resources according to demand. 
  • Secure Solutions: Security remains a top priority.

E.E: What are the most innovative products/services marketed?

P.J: One of our standout offerings is the CTRL Tower decision-making platform. 

The CTRL Tower is designed to provide unparalleled oversight and control over warehouse operations. It is a cutting-edge tool that enhances decision-making capabilities by offering real-time monitoring and comprehensive visualization of all warehouse activities.

Users can track ongoing operations as they happen, ensuring they have the most current information at their fingertips. This allows for immediate response to any changes or issues that arise. 

The platform is also highly customizable, enabling users to configure views that display the most relevant data and metrics for their specific needs. This ensures that critical information is always front and center. With the ability to react to progress updates and identify abnormalities in real-time, users can take swift, informed actions to address any issues. The platform also offers deep insights into operational data, helping users draw meaningful conclusions and make strategic decisions. These analytics are crucial for optimizing performance and driving continuous improvement.

E.E: What estimations do you have for 2024?

P.J: For 2024, NYCE is poised for growth and strategic development. Our key estimations for the year include:

Continued Growth with Our Customers:

We aim to maintain and expand our strong partnerships with existing customers, ensuring that our product development aligns with their evolving needs. 

Product Development:

Our commitment to innovation will drive continuous improvement of our product offerings. We plan to introduce new features and capabilities that leverage the latest technological advancements, ensuring our solutions remain at the forefront of the industry. This includes enhancements in automation, AI, and machine learning to further optimize warehouse operations.

Increased Footprint in the DACH Region:

We are focused on significantly increasing our presence in the DACH region (Germany, Austria, and Switzerland). This will involve expanding our market reach, establishing new partnerships, and tailoring our solutions to meet the specific needs of businesses in this area.

By pursuing these strategic objectives, NYCE aims to achieve robust growth and strengthen our position as a market leader in 2024. Our dedication to customer success, innovation, and regional expansion will be the driving forces behind our progress in the coming year.