Imagine a day when you can take wear measurement data you collect on a Cat® or competitive part and sync that data with your Cat dealer to receive an instant, reliable analysis. You can even get a quote, part shipment confirmation or an inspection appointment using one mobile tool. And imagine all this taking place before lunch.
That’s the vision that inspired a new strategic alliance between Caterpillar and Modustri – a Grand Rapids, Michigan-based provider of measurement tools for the heavy equipment industry. Caterpillar and Modustri announced they will work together to take customers’ ability to measure wear on parts to the next level, and, in turn, help them optimize their fleets more effectively. That’s something Cat customers like Dale Losh don’t take for granted.
“Being able to predict when that one major component is going to be to the end of its life cycle, that’s pretty important to me … because then I can schedule my maintenance, schedule my downtime and, in turn, that really affects the bottom line, and that’s what it’s all about,” says Losh, fleet manager for Gradex Inc.
The new tools will be able to do that and much more by leveraging innovative, emerging technology to give customers a direct way to quickly access information on their parts and components.
“Our parts monitoring and management tool has been a leader in the equipment management industry for 75 years, but we’re always looking for ways to step up our game,” says Doug Hoerr, vice president of the Reman, Components & Work Tools Division of Caterpillar. “Our relationship with Modustri will allow us to take advantage of emerging technology that gives our customers more information on parts and components to maximize uptime. The days of being reactive are over.”
By utilizing web-based and mobile platforms, the companies will deliver simplified processes that provide customers accurate, immediate access to useful, real-time data while still in the field. This technology could save customers hundreds of hours and millions of dollars by proactively helping Cat dealers and customers better measure wear rates and manage wear parts replacements – including those of non Cat branded products.
“We’ve seen how mobile technology can change the behaviors of customers. Now we can see groundbreaking hardware and software that can help dealers interact with customers, build trust and plan ahead for repairs and parts replacements,” says Brian Steketee, founder and CEO of Modustri. “Together, Modustri and Caterpillar will provide customers with revolutionary tools and field processes that will ensure Cat customers are the most efficient in the industry.”
“We’re in a very competitive field, so anywhere we can get an edge, we need to take advantage of it,” says Curtis Tipton, equipment manager at Harvey Construction, another Cat customer.
In the coming months, Caterpillar will collaborate with Modustri and the Cat dealer network to create the latest Cat equipment wear management tools through web-based and mobile platforms for customers.
magine a day when you can take wear measurement data you collect on a Cat® or competitive part and sync that data with your Cat dealer to receive an instant, reliable analysis. You can even get a quote, part shipment confirmation or an inspection appointment using one mobile tool. And imagine all this taking place before lunch.
That’s the vision that inspired a new strategic alliance between Caterpillar and Modustri – a Grand Rapids, Michigan-based provider of measurement tools for the heavy equipment industry. Caterpillar and Modustri announced they will work together to take customers’ ability to measure wear on parts to the next level, and, in turn, help them optimize their fleets more effectively. That’s something Cat customers like Dale Losh don’t take for granted.
“Being able to predict when that one major component is going to be to the end of its life cycle, that’s pretty important to me … because then I can schedule my maintenance, schedule my downtime and, in turn, that really affects the bottom line, and that’s what it’s all about,” says Losh, fleet manager for Gradex Inc.
The new tools will be able to do that and much more by leveraging innovative, emerging technology to give customers a direct way to quickly access information on their parts and components.
“Our parts monitoring and management tool has been a leader in the equipment management industry for 75 years, but we’re always looking for ways to step up our game,” says Doug Hoerr, vice president of the Reman, Components & Work Tools Division of Caterpillar. “Our relationship with Modustri will allow us to take advantage of emerging technology that gives our customers more information on parts and components to maximize uptime. The days of being reactive are over.”
By utilizing web-based and mobile platforms, the companies will deliver simplified processes that provide customers accurate, immediate access to useful, real-time data while still in the field. This technology could save customers hundreds of hours and millions of dollars by proactively helping Cat dealers and customers better measure wear rates and manage wear parts replacements – including those of non Cat branded products.
“We’ve seen how mobile technology can change the behaviors of customers. Now we can see groundbreaking hardware and software that can help dealers interact with customers, build trust and plan ahead for repairs and parts replacements,” says Brian Steketee, founder and CEO of Modustri. “Together, Modustri and Caterpillar will provide customers with revolutionary tools and field processes that will ensure Cat customers are the most efficient in the industry.”
“We’re in a very competitive field, so anywhere we can get an edge, we need to take advantage of it,” says Curtis Tipton, equipment manager at Harvey Construction, another Cat customer.
In the coming months, Caterpillar will collaborate with Modustri and the Cat dealer network to create the latest Cat equipment wear management tools through web-based and mobile platforms for customers.
